1. Introduction

1.1. This Data Protection & Privacy Policy (hereinafter referred to the“Privacy”, “Policy”) written on this web page explains how Orenda Learning Pte Ltd (hereinafter referred to as “Orenda Learning”, “We”, “Our”, or “Us”) manages your Personal Data.

1.2. “User”, or “You” refers to any persons who uses this website or engages Orenda Learning’s services.

1.3. Please read this Privacy Policy carefully. The users access to and use of the service is conditioned on User acceptance of and compliance with this Policy. This policy is applied to all visitors, users and others who access or use this Website or engage our services. By using this Website or engaging our services, you understand that it is an agreement between you and Orenda Learning and you hereby agree to accept all terms written in here and that we and our assigned representatives have all permissions to collect, use, disclose your personal data as outlined in this privacy policy. You must not use this Website if you disagree with any of this Website Privacy Policy.

1.4. If required by Singapore law or any international legislation, Orenda Learning reserves the right to comply with the relevant authorities.

1.5. In accordance with PDPA, we have appointed a “Data Protection Officer” in our company. Please email us with the title ‘Attn: Data Protection Officer’ in order to reach our appointed officer.

2. Collection

2.1. “Personal Data” refers to any personal information relating to a natural person or data relating to a User’s usage of the website or payment information from any online payments via our website that is collected by us.

2.2. Personal Data can be collected automatically (Users IP address, browser type and version, information about Users visit including the URL clickstream to, through and from our Service, web pages User viewed or searched for, length of visits to certain web pages, web page interaction), through the use of tracking technologies including cookies due to our Privacy Policy.

2.3. Personal Data and information can also be collected manually through user registration forms, request forms, phone calls, digital messages, emails etc. Information transmitted through any form of direct communication to us shall be presumed to be “collected”, unless explicitly stated by the user.

2.4. If you provide information about other persons (e.g. family members or friends), you must have informed consent from them to disclose their personal data to us and hereby represent them with regards to this policy agreement.

3. Use

3.1. Our Service uses above-mentioned information for the following:

3.1.1. to operate and maintain our Service;

3.1.2. to create, manage and maintain Users personal

3.1.3. to facilitate our operations;

3.1.4. to analyse the activities of our Users for the specific purposes, for instance, of improving the Website; operations; account;

3.1.5. to prevent, detect and investigate illegal activities;

3.1.6. to investigate the breach of our Terms and Conditions and/or this Privacy Policy;

3.1.7. to protect our rights and responsibilities;

3.1.8. to send User marketing emails based on the information that may be interesting for User; User is able to refuse the obtaining of such emails by sending a request to our Service or clicking the appropriate link.

3.2. We are fully compliant with Do Not Call Register (DNC) requirements and do not send any unsolicited messages to the general public. Only users who have engaged our services or voluntarily provided our Service with their contact information via our website or other channels shall receive marketing information from us. Users who request the services of Orenda Learning are deemed to have accepted the agreement and terms and acknowledge the willingness to receive future updates, marketing, and promotions. The user can unsubscribe at any point in time by notifying us by email, or other means.

4. Third party actions

4.1. We can disclose Users Personal Data with third parties for the following reasons:

4.1.1. on the legal request of governmental or law enforcing bodies;

4.1.2. to investigate the potential violations;

4.1.3. to prevent the technical issues;

4.1.4. to enforce applicable law, procedures, and regulations in accordance with Singapore and international legislation;

4.1.5. for the request of processing partner for the reasons of making payment through financial institutions.

4.2. We disclose only the necessary Personal Data for third parties to perform their specific services. All reasonable measures will be taken to ensure these third-parties keep your information secure and not use it for other purposes. If the third parties are situated overseas, we will ensure that appropriate data transfer mechanisms are in place in accordance with applicable laws.

4.3. The User Personal Data is not to be shared to third parties without user consent. Consent to receive third-party marketing communications may be withdrawn at any time by writing or via opt-out forms.
4.4. Our Website contains links to other Services, Websites or applications. The User agrees that those Services, Websites, and applications have their own Privacy Policies. Our Service is not responsible for usage, collection, and disclosure of your Personal Data by this Services.

5. Retention of Information

5.1. We reserve the right to retain any personal data collected unless you explicitly request us to remove your information from our records or the contract between you and us states that data shall be removed when such contract has been fully performed. If you have informed us to remove your personal data, do note that we may take up to 7 days to comply and that we may retain some of your personal data internally to the extent permitted by the law.

5.2. If our company is sold, user data held by our business can be transferred to the new owner as part of the sale

6. Security

6.1. All reasonable measures (physical, electronic and managerial procedures) were taken in order to protect the collected information from unauthorized access or disclosure, in order to ensure the User that Personal Data is secured. However, we cannot fully guarantee that the existing measures of data protection are absolutely safe in case of unauthorised access of the third parties.

6.2. The access to your Personal Data is allowed only to our Service and people authorised by our Service. We ensure that such persons keep your Personal Data in a confidential way. For example, through service agreements with our developers.

7. Cross-border transfer

7.1. The Website may be hosted on a server outside your homeland. In this way, the User permits the transfer of his Personal Data outside the borders of a home country.

7.2. The Service cannot guarantee the total security while transferring User Personal Data. We want to state that none of the existing ways of data transfer can be totally safe.

7.3. We emphasise that our Service cannot be responsible for offenders of applicable legislation and regulations on cross-border transfer.

8. Cookies

8.1. The User agrees that our Service use cookies and similar tracking technologies.

8.2. A cookie is in fact a small piece of data which a website asks Users browser to store on a Users computer. The cookie enables the Service to record and “remember” Users actions.

8.3. Our Service use cookies in the following ways:

8.3.1. identification of users

8.3.2. remember custom preferences;

8.3.3. help users complete tasks without re-entering information when browsing from page to page or when visiting the site at a later date.

8.3.4. to improve our Service based on factors such as how many users visit or use our Service;

8.3.5. to measure and analyze activity on our Service.

8.4. The User is allowed to delete or block cookies (take a look at browsers instructions)

9. Amendments to Privacy Policy

9.1. We reserve the right to change or amend this Privacy Policy at any time without prior notice. The User agrees to follow the most recent form of this Agreement each time the User view and use the Website. All the changes are posted in this Privacy Policy. Please check back frequently to see any updates or changes to our Privacy Policy.

10. Governing Law

10.1. This Terms is governed by Singapore law and the Singapore courts shall have exclusive jurisdiction in any dispute or other matter relating to same.

11. Contact Information

11.1. We welcome feedback if the User has any questions, proposals, and views regarding our privacy practices or the use of Personal Data.

11.2. We can be contacted at hello@orendalearning.com.